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The Norma Herr homeless women’s shelter in Cleveland continues to be the subject of numerous complaints from the women who stay there.

Women reported overcrowding, fights, numerous calls for EMS service, complaints about the food and a staff that seems overwhelmed by the growing number of people who need the facility.

The Northeast Ohio Coalition for the Homeless told News 5 the number of homeless women in Cuyahoga County has grown from about 160 to more than 200 over the past 18 months.

Felicia Davis, who’s been staying at the shelter for the past nine months, said more staff and improved conditions are needed.

“It was total chaos, I think two fights broke out before I could sit down and be introduced to staff,” said Davis.

Vonnie Gilson reported EMS is called to the facility multiple time every day because she believes the staff isn’t fully qualified to deal with a wide range of medical issues at the shelter.

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source: News5.com

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