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The funding comes from a portion of the city’s $20 million budget to upgrade Cleveland’s emergency response fleet.

Police Chief Calvin Williams said his police department plans to add “silent dispatching” to the computers inside the patrol units by the end of 2017.

“Computer-aided dispatch is something we’ve done for years, to log everything electronically,” said Chief Williams.

The silent dispatching technology is supposed to help with response times and prioritizing police assignments. He said the silent dispatching works like text messaging, allowing the dispatcher to assign low-priority cases electronically.

“Even if an officer wants to ask a dispatcher for a location of an assignment or how to get some place, they do that verbally by picking up the microphone,” he said, “Silent dispatching frees up the air for more important things to be talked about on the air.”

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source: News5.com

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