Erica Campbell spoke about how sometimes people are talking, but we aren’t listening. She explained that listening and hearing someone are two different things and sometimes we confuse them. We might be talking to someone about a topic we don’t agree on and continue to tell the person that we are hearing them when really we aren’t.
Erica believes an argument can be avoided if we listen to hear what they have to say as they explain themselves. When we take time to acknowledge people and listen to where they are coming from things turn out better. Communication is key and make sure you’re listening.